Agenda for Four-Day Workshop

Day One: The Aware Self

• The nature of experience
• How to uncover all of one's experience through the experience cube
• The difference between clear language and language that mystifies
• The negative effects of mystifying language and the positive effects of clear language
• The difference between the "here and now" and the "there and then" and how awareness can only happen in the "here and now"
• The different impacts of talking to others in the here and now versus the there and then

Day Two: The Descriptive Self

• What the sub-skills of the Descriptive Self are
• The difference between being transparent and being personal
• How to describe your experience in transparent ways
• The difference between being descriptive and being judgmental
• How to describe your judgments in ways that clarify your experience and reduce defensiveness
• The first part of conducting an organizational learning conversation

Day Three: The Curious Self and Appreciative Self

• What the sub-skills of the Curious Self are
• What the sub-skills of the Appreciative Self are
• Listening at all three levels
• Where your reactivity comes from and how to park it
• Understanding the role of shame in reducing interpersonal clarity
• How to know when you are confusing the past with the present
• How to track and fan others
• How to confront others in a way that gets them to be descriptive, not defensive
• The second part of conducting an organizational learning conversation

Day 4: Bringing the Skills to Work

• The entire Organizational Learning Conversation process
• An opportunity to integrate all the skills from the previous three days
• How to coach others through a learning conversation with you
• How to mediate learning conversations among others
• How to reduce conflict in all your relationships
• How to use appreciative processes to create change

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