No More Blank Stares by Alex Wray
Do you want to optimize your team's performance and engagement this quarter? There is no better place to start than with your planning process. read more >>
A Simple Conversation: The Wray Performance Window™ by Alex Wray
The Wray Performance Window™ is a simple tool for transforming the manager-employee relationship, discovering strengths, and revealing what employees enjoy most. Managers gain the insights they need to capitalize on their employees strengths and increase engagement and performance. read more >>
Help! I'm in a meeting, and I can't get out! by Alex Wray
How often are you held "hostage" in a meeting where the conversation drones on and on beyond the point of adding value? The "Peak" is a common-sense tool that helps groups keep their conversations relevant and valuable. read more >>
A Warehouse of Engagement by Alex Wray
In 2004, the UBC Bookstore warehouse embarked on an initiative to improve efficiency and address
issues raised by key users. Over the course of a year, a committee comprising management, end
users, and an industrial engineer worked closely with the unionized warehouse staff. Together, they
increased efficiency by 75% and saved over $45,000. How did they do it? read more >>
Fair Process: Managing in the Knowledge Economy by W. Chan Kim,
Renee A. Mauborgne
Originally published on January 1, 2003, in Harvard Business Review
Unlike the traditional factors of production—land, labor, and capital—knowledge is a resource that can't be forced out of people. [...] To create a climate in which employees volunteer their creativity and expertise, managers need to look beyond the traditional tools at their disposal. They need to build trust. read more at Harvard Business Online >>